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Dr. Dale Henry Author, Educator, Trainer & Speaker Professional Development Seminars His Signature Presentations and Seminars
The Drive Attitude
Cruising The Road Less Traveled: The Extra Mile of Customer Service Sizzle or Fizzle A Recipe For Leadership Southern Style The Sixth Sense — Laughing For A Change Looking At Our Sense of Humor During Transition Glad To The Bone Stress Is Only Skin Deep… But Glad Runs All The Way To The Bone! The Hootie-Hoo Attitude How To Make The Buck Stop Here — And Have A Real Good Time Doing It! TEAM The ONLY Four Letter Word That Everyone Should Use! The Proverbial Cracker Jack How To Get Out of The Box And Become The Prize!
- All Filled With Humor And
Personal Insight! -
A great motivational opening or closing for professional meetings or conventions! The “ER” Factor — When Business Is Down, UP YOURS! The hospitality industry all over
the world has found itself scrambling since 9/11. Serving to our
full potential will always be an issue for those who excel in
tourism. During the sports season, athletes become champions with
great performances. However, the season did not make them
great—the off season did. During this session, you will learn how
to increase your skill set so that when that winning season comes, your
team will be ready!
Humor: Don’t Leave Home Without It! Discover humor’s place in the
workplace and its importance in our daily interactions with customers,
co-workers, and family. A lively and entertaining look at what
makes laughter the best medicine of all.
If You Want NO SHOES and NO SHIRT, Then Give NO SERVICE! Have you ever had a problem
staring you right in the face until your eyes crossed? Have you
ever wondered why organizations can’t deliver better customer service
to those they serve? Well, it’s simple. Organizations don’t
deliver service. People do. In this empowering workshop,
Dr. Dale Henry will explore how to learn from your mistakes, the real
value of service, the hidden power of “one”, and service’s real role in
business success.
Sailing The Winds of Change on The Seven C’s Change — the only constant in
today’s world. This seminar examines the seven phases of change
and how we may chart a course that produces less stress and more
productivity. Designed to reboot your master computer, your
brain, and to enable you to play and work smarter.
Managing The Job of Managing Thirteen ways for managers to
improve their coaching and counseling skills. What’s a manager to
do? Attendance at this powerful seminar will teach you proven
coaching, counseling, and motivational techniques. Strategies
that will immediately solve your most frustrating employee performance
problems, while inspiring your staff to do their best work every day.
Your Best Self Forward Success is a lot more than
money. It’s about self-motivation, understanding, fun, life, and
relationships. This exciting workshop will enable you to invest
in yourself and your self worth through proven effectiveness techniques.
Managing You — Managing Me: Stop Paddling Upstream And Start Rocking The Boat! Ever wonder why people do what
they do? Finally, a training program that helps you see why
managing some folks is easier than managing others! A seminar for
anyone who supervises anyone.
Dr. Dale Henry will also tailor design professional training programs &
in-service training sessions to meet specific needs within your organization. Satisfied Clients “27 programs, 27 hits! You connected with our folks and gave us something new every time. WOW!" - Jack Schiff, Jr., President/CEO, Cincinnati Insurance/Cincinnati Financial “This is the first staff meeting we have had where the meeting was more fun than the fun!” - Terry Bell, Auglaize Provico “Our sales people loved you, Dale! That’s why we keep you coming back. Your service program inspired us all.” - Harold “Q” Quisser, Executive Sales Director, Marriott Hotels “Thanks to what I learned, I have just written nineteen thank you notes that will be mailed in the morning. You were wonderful!” - Sandy Furches, Governor, Altrusa District Three “I’ve seen Gone With The Wind once, and I don’t need to see it again. However, I’ve heard Dr. Henry four times, and I can’t wait to hear him again!” - Chief of Police, Lake City, FL “One month after your presentation, everyone is still talking about your program. It was a real hit!” - Julia Fosque, Dept. of Defense Technical Information Center |
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